Refund policy
At Courageous Beauty LLC, building your trust and providing a transparent shopping experience is our top priority!
All Sales Are Final Due to the personal nature of beauty products and our deeply discounted pricing, all sales are final once an item has been opened or used.
Damaged or Defective Items in Transit We ship all items brand new and factory sealed. While the outer packaging may occasionally show minor cosmetic imperfections from handling, the product inside is completely untouched and pristine.
If your order arrives damaged, defective, or melted due to carrier handling:
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Please contact your local delivery carrier (USPS, UPS, or FedEx) directly to file a shipping claim.
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If you need assistance with order details for your claim, reach out to us right away at courageousbeautyllc@gmail.com with your order number and photo proof of the damage!
Order Changes & Cancellations We process orders right away to get your beauty essentials to you fast. If you need to request a change or cancellation before shipment, contact us immediately at courageousbeautyllc@gmail.com, and we will do our absolute best to assist you!